Cedega FAQ

Questions:
1) What is Cedega and how can I use it for game play?
2) What are the benefits of subscribing?
3) What games run on Cedega?
4) How do games in the Games Database get their playability rating?
5) What are the minimum system requirements for Cedega?
6) Is Cedega compatible with 64-bit Linux distributions?
7) Which video card do you recommend using with Cedega?
8) Does Cedega run on all Linux distributions?
9) Does Cedega work on the Mac?
10) Does Cedega work on BeOS? BSD?
11) What packages are available and what are Cedega's dependencies?
12) What types of technical support are available to subscribers?
13) How do I purchase a Cedega subscription?
14) What payment methods does TransGaming accept?
15) Can I pay by cheque, cash, Paypal, Western Union?
16) How do I cancel my subscription?

1) What is Cedega and how can I use it for game play?
Cedega is TransGaming's flagship Linux portability product. Cedega allows Windows games to seamlessly and transparently run on Linux operating systems straight out-of-the-box. Using the integrated interface, users can install, update and play games just as they would under Windows.

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2) What are the benefits of subscribing?
In addition to the freedom to play many Triple A Windows-based games on a Linux system, users receive:

Prepackaged binaries
Priority access to updates
Technical support for Cedega on officially supported titles
The right to vote on what TransGaming will work on next
Continued development efforts

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3) What games run on Cedega?
TransGaming listens carefully to its customers and dedicates its resources to bringing the best titles to the Linux community. With each release TransGaming adds support for some of the newest available titles. Cedega can run a huge library of Windows-based games ranging from massive multiplayer online games such as World of Warcraft to blockbuster hits like Battlefield 2. TransGaming rigorously tests and offers technical support on officially supported titles. Please visit the TransGaming Games Database for the full list of working and officially supported titles.

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4) How do games in the Games Database get their playability rating?
TransGaming believes in the voice of the Linux community. As such we have designed our games database so subscribers can submit new game titles to the database as well as rate a game's playability in Cedega. All ratings in the games database are assigned by our users and not TransGaming. We recommend trying games with a playability rating of 3 or better.

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5) What are the minimum system requirements for Cedega?
The operating system core requirements are a Linux Kernel 2.4 or higher, XFree86 4.0 (4.3 is recommended) or Xorg, and glibc 2.2 or higher. Since each game will have its own hardware specifications, we recommend for optimal gaming experience that you exceed the recommended requirements to run the game.

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6) Is Cedega compatible with 64-bit systems?
Cedega is compatible with systems using 64-bit Linux distributions. Users must ensure that they have installed their distribution's 32-bit compatibility libraries. Check your distro documentation for more information on these libraries.

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7) Which video card do you recommend using with Cedega?
Cedega will run with both ATI and nVidia video cards. We currently recommend the nVidia GeForce class video card due to its superior Linux driver support and the availability of Pixel Shaders on nVidia FX class cards and above. Some users may experience inconsistent performance and instability with the ATI Radeon 8500 or better cards. Please refer to the release notes for recommendations for game play.

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8) Does Cedega run on all Linux distributions?
Cedega runs with most major Linux distributions including (but not limited to): Linspire, Mandriva, SuSE, Gentoo, Ubuntu, Fedora Core, Debian and Slackware.

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9) Does Cedega work on the Mac?
Cedega does not run on the PowerPC Mac OSX due to differences in the underlying architecture between PowerPC computers and x86 based computers. For TransGaming's approach to intel Mac see Cider.

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10) Does Cedega work on BeOS? BSD?
TransGaming actively accepts patches from the BSD community in order for Cedega to run on FreeBSD; however, Cedega is currently available for Linux only.

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11) What packages are available and what are Cedega's dependencies?
Cedega is available in RPM, DEB and TGZ packages for easy installation on all major distributions of Linux. The dependencies for Cedega will differ depending on the distribution:

• ALL: python >= 2.3, wget
• Red Hat/Fedora Core: pygtk2 >= 2.6, gtk2, dbus=python
• SuSE: python-gtk >= 2.6, gtk2, dbus-1, python
• Mandriva: pygtk2.0-libglade, gtk2, pygtk2.0 >= 2.6, dbus-python
• DEB: libc6 >= 2.2.4-4, xlibmesa3 or libgl1, python-gtk2 >= 2.6, python-glade2, python2.4-dbus
• TGZ (names may vary): x11, gtk2, glade 2, python gtk2 bindings, python dbus bindings

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12) What types of technical support are available to subscribers?
TransGaming offers technical support in a variety of manners. The most beneficial to our subscribers is the TransGamer community itself. Users can trade support tips, game hints, or just chat with other members of the Cedega community on any game title, distribution or any other aspect of Cedega in the User Forums or on IRC at irc.freenode.net in #cedega. For officially supported games such as Battlefield 2, City of Heroes or Half-Life 2 users can get a quick response from one of TransGaming's knowledgeable support staff team by visiting the Support Forums to post a support request or by sending an email to support@transgaming.com

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13) How do I purchase a Cedega subscription?
Cedega is available to end-users through TransGaming's subscription service, http://www.cedega.com/start/. For a monthly fee of only (with a discount if a 12 month subscription is purchased in advance) subscribers receive ongoing access to Cedega updates, releases and patches, have access to TransGaming's discussions forums, and can influence TransGaming's development activities through a unique voting ability. Subscribers who maintain an uninterrupted subscription for a period of 18 months become "Emerald TransGamers" where they receive increased voting power, access to some releases before anyone else, and many other benefits. Cedega can also be licensed for commercial use. Please contact us at sales@transgaming.com to discuss your specific commercial needs.

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14) What payment methods does TransGaming accept?
All transactions are conducted through WorldPay, TransGaming's secure online transaction processing service provider. At this time, TransGaming accepts payment in US dollars, Euros, or GBP. For users who are conducting a transaction in US dollars, WorldPay accepts most major credit cards. For users who wish to pay in Euros or GBP, WorldPay accepts payments made via standard debit systems. WorldPay is a unique service in that it frees our users from the worry of having to pay for their subscription every month by allowing users to setup a recurring payment system that automatically charges their cards on a monthly basis.

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15) Can I pay by cheque, cash, Paypal, Western Union?
At this time TransGaming can only accept payments made through our secure online credit card processing service provider, WorldPay. Users who cannot subscribe using WorldPay may wish to contact one of TransGaming's resellers for a subscription. Some of TransGaming's resellers include Linspire, ixsoft and Linux-Onlineshop .

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16) How do I cancel my subscription?
Canceling your subscription means you will no longer accrue time towards earning Emerald status and you will not receive access to all the benefits of subscription. You can cancel your subscription by logging into www.transgaming.com, selecting MODIFY ACCOUNT and clicking the "Reset FuturePay Agreement" link. This will contact WorldPay and cancel your current payment plan so no further charges will be made. An email will be sent from WorldPay confirming the cancellation of your payment plan.

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